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During standard use, Ergo Chairs provides the following return policy and chair replacement guarantee.
- Ten Year Items
Steel structure of mechanism
backrest post
plastic backrest structure
backrest height adjuster
clutch plates
torsion springs
plastic seat structure
handles
all welds
armrest structure
- Five Year Items
Air Lumbar?option
casters
glides
foam
arm pads
fore/aft neckroll mechanism
- Three Year Items
Fabric
- One Year Items
X-Tension™ Arm
Assemblies
Linear Tracking™ Arm (LTA)
All chair products have a limited return policy and can be exchanged after 1 year for a similar ergonomic chair product.
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